Who we are
WUXI GUMBASE CO. (NICEWELL GROUP) is the controller of personal data processed through this website. Privacy contact: Thomas, [email protected].
Information we collect
Depending on how you use the site, we may process:
- Inquiry details you submit (name, company, email, phone, country, customer type, product interest and message content)
- Basic technical logs such as IP address, browser type, device data and pages visited
- Cookie or similar technology data described in our Cookie Policy
How we use information
We use personal information to respond to inquiries, provide technical and commercial follow-up, improve website performance and security, and comply with legal obligations.
We do not sell personal information. We may share limited data with service providers who support hosting, email delivery or analytics, under appropriate confidentiality and processing terms.
Retention
Inquiry records are retained for as long as needed to manage the business relationship and meet record-keeping requirements. Technical logs are kept for a shorter operational period unless a longer period is required for security or legal reasons.
Your choices
Subject to applicable law, you may request access, correction or deletion of personal information we hold about you, or ask us to restrict certain processing. Contact us at the email above to make a request.
International transfers
Because we serve customers worldwide, information may be processed in China and in other locations where our systems or service providers operate. We take reasonable measures consistent with applicable requirements when transferring data across borders.